Refund Policy
Growfast Technology provides digital listing services, vendor onboarding, catalog creation, community access, and related digital solutions.
All users are requested to carefully read this Refund Policy before making any payment.
Non-Refundable Services
All payments made towards the following services are strictly non-refundable:
Vendor Listing Fee
Digital Catalogue Subscription
Platform Access / Membership Fees
Spotlight / Promotional Packages
Any Onboarding, Activation, or Verification Charges
Once a service is activated, a listing is created, or access is granted, no cancellation or refund will be issued under any circumstances.
2. Duplicate Payment Refund
If a user is unintentionally charged twice for the same service:
The duplicate amount will be refunded, and
The refund will be processed to the original payment method within 7–10 working days.
3. Service Non-Delivery
In the event a digital service is not delivered due to a technical issue:
The user must report the issue within 48 hours of payment.
Growfast Technology will attempt to resolve the issue immediately.
If the service still remains undelivered after attempted resolution, a refund may be issued at the sole discretion of Growfast Technology.
4. No Refund for Change of Mind
Refunds will not be provided in the following situations:
Change of mind after payment
Incorrect service selection by the user
User fails to use or access the platform
Misinterpretation or misunderstanding of services clearly mentioned on the website or explained during onboarding
5. Refund Processing Time
Approved refunds (if applicable) will be processed within 7–10 working days from the date of approval.
6. Jurisdiction
All disputes related to payments or refunds shall fall under the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.7. Contact Us
For any payment or refund-related queries, please contact: